Last updated: October 13, 2026
These terms govern the use of Maya, the customer-messaging platform operated by Wakoo Tours S.A.
Maya lets a business connect its WhatsApp Business account and email inboxes, see all conversations in one inbox, and have an AI assistant answer customers using the information the business provides. The business stays responsible for the content it sends and for complying with the WhatsApp Business Messaging Policy and Meta’s terms.
Each business connects its own WhatsApp Business account through Facebook Login for Business and can disconnect it at any time from Maya or from its Meta Business settings.
WhatsApp conversation charges are billed by Meta to the business. Any Maya subscription fee is agreed separately in writing.
The service is provided as is. Wakoo Tours is not liable for interruptions caused by Meta, carriers or the business’s own configuration.
See our Privacy Policy & Data Deletion.